Staff
Our Team
Mack Morris
Founder
Born and raised in the City of Charlottesville, Virginia, Mack is a proud graduate of Lane High School and continued his education at the University of Virginia in Madison and Eastern Mennonite College. After 16 years with Sears Roebuck, Mack co-founded Woodson and Morris in 1985, which later became Mack Morris Heating & Air Conditioning. With the support of his wife and a dedicated team, Mack built the company on a foundation of quality products and exceptional customer service. What began as a two-person operation has grown into a team of more than thirty, united by shared values and a commitment to excellence. Today, the business is positioned to continue strong under the leadership of his son-in-law and grandson.
Linda M.
Office Administration
Linda plays an important behind-the-scenes role at Mack Morris Heating & Air Conditioning, supporting the day-to-day operations of the business and the team. As part of a family-owned and operated company, she upholds the values of integrity, customer care, and community involvement that Mack Morris is known for.
Kent P.
Chief Operating Officer
Kent has been with Mack Morris Heating & Air Conditioning since 1997 and has worked in every department of the business. He has attended equipment and business conferences across Arizona, Florida, Texas, Maryland, and Virginia, and is a graduate of the CATEC program. His extensive industry knowledge allows him to focus on evolving the company while building the next generation of leaders.
Shaina R.
Bookkeeper
Shaina has been in the accounting field for 17 years, with the last four spent working alongside Mack and Kent. Her favorite part of working at Mack Morris Heating & AC is hearing our customers’ appreciation and compliments for our hardworking technicians. Outside of work, she enjoys being outdoors and adventurous with her family and pups.
Vanessa P.
Marketing Director
Vanessa joined the team in 2022 and serves as the Marketing Director for Mack Morris Heating & Air Conditioning, where she brings the company’s brand to life through digital marketing, customer engagement, and community involvement. She’s passionate about showcasing the heart of the business—the people, the service, and the commitment to doing right by customers.
Kimberly P.
Customer Service Representative
Crystal O.
Service Dispatcher
Crystal keeps daily operations running smoothly by coordinating service calls and supporting both customers and technicians. Joining the team in 2023, she focuses on clear communication and efficiency to ensure each appointment is handled with care from start to finish. When she’s not coordinating the day’s operations, she enjoys spending time with her kids, relaxing at the beach, or going camping.
Chris W.
Service Department
Chris brings a strong, tech-savvy approach to diagnosing and repairing HVAC systems. With the company since 2022, he enjoys using technology and problem-solving skills to deliver efficient, reliable service. Outside of work, Chris enjoys spending time with friends, playing music, working with computers, and snowboarding.
J.T. S.
Service Department
Sean W.
Service Department
Sue M.
Service Department
Sue has been with the company since 2013. She enjoys the challenge of diagnosing and solving the issues she encounters each day.
Wesley H.
Service Department
Cindy C.
Maintenance Dispatcher
Cindy coordinates maintenance appointments and supports both customers and technicians to keep schedules running smoothly. Joining the team in 2017, she brings over 25 years of customer service experience and is known for her thorough, detail-oriented approach and clear communication, ensuring maintenance visits are handled efficiently and on time. Outside of work, she enjoys spending time with her two daughters and crafting in her free time.
Aaron W.
Maintenance Department
Carlton S.
Maintenance Department
Logan T.
Maintenance Department
Sierra N.
Maintenance Department
Anthony A.
Installation Department
Anthony P.
Installation Department
Anthony has been with Mack Morris Heating & AC since 2017 and works in the installation department as a lead installer. He enjoys the challenge of removing old systems and replacing them with new, efficient units. One of the highlights of his day is seeing the homeowner’s satisfaction once their new system is up and running.
Hayden D.
Installation Department
Jacob M.
Installation Department
Preston S.
Installation Department
Robert P.
Comfort Consultant
Robert grew up local to Central Virginia and has enjoyed watching our little towns turn into beautiful cities. He was able to excel with local contractors and builders. He learned to read architectural prints on new homes, how older homes are built during remodels, and most importantly, how to listen to the needs and desires of the families in the home then implement them into the design. He has spent the last several years designing near perfect HVAC systems for his client’s needs. Usually when he's not working on projects, you can find him traveling and meeting the locals, if he's not already on a hike, on the river, or at a beach somewhere with his kids.
Frank B.
Parts Manager
Frank joined the team in 2016. His daily responsibilities include maintaining inventory, ordering unit-specific parts from suppliers, verifying system warranties, and ensuring our teams have the supplies they need to best serve our customers.
Paul H.
Sheet Metal Fabricator
Paul specializes in creating custom ductwork and metal components that ensure systems operate efficiently and reliably. Joining the company in 2003, he brings years of experience and a strong attention to detail, playing a key role in delivering high-quality installations.