Customer Reviews

Trusted by homeowners throughout Central Virginia

1,500+ reviews on Google alone!

★★★★★

Ben Arbogast

11/9/2026

"Brian ran into a problem with the new thermostat. He remained cool and methodocly worked through the problem until it was solved. Very impressedx<br><br>."

★★★★★

Olivet Presbyterian

11/4/2026

"Technicians were thorough and cleaned up behind themselves."

★★★★★

Chris Carter

11/2/2026

"Excellent service from start to<br>finish. Mack’s team consistently deliver the best customer service! Highly recommend"

★★★★★

S D

10/29/2026

"Chris and Cindy were great. Mack Morris does our annual maintenance and they always come immediately if there are any other issues that are concerning."

★★★★★

Hansie Haier

10/28/2026

"Great service, as always. Even though my long-term tech Wesley has moved away.😩, I was thrilled to find that JT is also exceptionally kind and thorough and highly competent. Also, scheduling was a breeze. Thanks as always, including to Mack for having such a great team all these years. Many blessings to all!"

★★★★★

Jan Mirra

10/28/2026

"The fall tune-up/check-up appointment of my HVAC today with Mack Morris Heating and Air Conditioning was great, as usual. Sean, the technician, provided excellent service from start to finish. He was professional, courteous, knowledgeable, and took the time to make sure everything was handled properly. Sean is a real asset to the Mack Morris team, and I would gladly request him for future HVAC service needs. I highly recommend Mack Morris Heating and Air Conditioning to anyone looking for reliable, professional heating and air conditioning service. I truly appreciated their attention to detail and commitment to providing great service. Outstanding service all around!"

★★★★★

William Greenwalt

10/24/2026

"Our job was professionally handled even as we made a mistake in the terms of our service. Nice folks! And in the know about of our HVac equipment. Cindy did her dispatching well and J.T. Was polite as well as knowledgeable."

★★★★★

Michael Armstrong

10/23/2026

"Chris showed up on time and did a super job. Even shared tips to ensure peak performance down the road. The office staff was very good about setting up the appointment and sending reminders."

★★★★★

Dianne Alexander

10/22/2026

"Always a very good experience! Wesley is awesome!!<br>A good experience with JT and Crystal. Awesome people to work with."

★★★★★

Dianne Alexander

10/22/2026

"Always a very good experience! Wesley is awesome!! A good experience with JT and Crystal. Awesome people to work with."

★★★★★

Tatyana K.

10/17/2026

""Excellent service from Mac Morris Heating and Air Conditioning. The technicians were professional, thorough, and took the time to answer my questions. Highly recommend!""

★★★★★

Paul Brantley

10/15/2026

"Great service and great guy"